Fiatplug— Gift Card & Crypto Admin Platform
Frontend Engineer
Overview
Fiatplug is a dual-asset fintech platform where users can buy, sell, and trade gift cards alongside cryptocurrency. I was responsible for the Admin Dashboard and Landing Page — the internal tools that operators rely on daily to process trades, handle customer support, and monitor platform health.
The Challenge
Building a dual-asset fintech admin dashboard that unifies gift card trading and crypto transactions under a single interface — with real-time trade feeds, customer support tooling, and multi-role access control for operators.
Architecture Pattern
Admin RBAC dashboard · Real-time transaction monitoring · Integrated support ticket system · Figma-to-code design pipeline · Automated reporting workflows
What I Built
Admin Dashboard
- Built a gift card management system — admins can view listings, track trade status, and action customer requests.
- Developed a crypto transaction interface for monitoring wallet activity, trade volumes, and balances in real time.
- Integrated analytics charts showing user activity, sales performance, and daily trade volume trends.
- Implemented an RBAC system distinguishing super-admins, support agents, and compliance reviewers.
Customer Support & Live Chat
- Integrated a live chat module allowing support agents to communicate with users directly from the dashboard.
- Built a support ticket system with status tracking, agent assignment, and resolution history.
- Created templated response tools to speed up agent handling of common gift card and crypto queries.
Landing Page
- Built a high-converting landing page from Figma designs — responsive, SEO-optimised, and fast-loading.
- Leveraged Next.js SSR and SSG for optimal page speed and search engine visibility.
- Implemented animations and scroll-triggered reveals to increase engagement and time-on-page.
Reporting & Analytics
- Built automated reporting views for daily gift card processing totals and crypto settlement summaries.
- Integrated Recharts to visualise trade volume trends, user growth, and revenue breakdowns.
- Created exportable data tables for compliance and accounting workflows.
Performance Optimisation
- Used Redux Toolkit with memoised selectors to prevent unnecessary re-renders on high-frequency trade feed updates.
- Integrated Firebase Firestore real-time listeners scoped per operator role — no over-fetching.
- Code-split the admin dashboard from the landing page to keep initial load lightweight.
- Applied debounced search and server-side filtering on transaction tables to handle large datasets.
Business Impact
1,000+
users in first month
2
asset classes managed
80%
admin workflow improvement
- Supported onboarding of 1,000+ users in the first month post-launch.
- Improved admin workflow efficiency by 80% through automation of previously manual tasks.
- Streamlined gift card processing and reporting for support agents.
- Increased user conversion through a high-performing, SEO-optimised landing page.
Tech Stack