Fintech

FiatplugGift Card & Crypto Admin Platform

Frontend Engineer

Fiatplug admin dashboard
Fiatplug gift card management
Fiatplug transaction view
Fiatplug landing page

Overview

Fiatplug is a dual-asset fintech platform where users can buy, sell, and trade gift cards alongside cryptocurrency. I was responsible for the Admin Dashboard and Landing Page — the internal tools that operators rely on daily to process trades, handle customer support, and monitor platform health.

The Challenge

Building a dual-asset fintech admin dashboard that unifies gift card trading and crypto transactions under a single interface — with real-time trade feeds, customer support tooling, and multi-role access control for operators.

Architecture Pattern

Admin RBAC dashboard · Real-time transaction monitoring · Integrated support ticket system · Figma-to-code design pipeline · Automated reporting workflows

What I Built

01

Admin Dashboard

  • Built a gift card management system — admins can view listings, track trade status, and action customer requests.
  • Developed a crypto transaction interface for monitoring wallet activity, trade volumes, and balances in real time.
  • Integrated analytics charts showing user activity, sales performance, and daily trade volume trends.
  • Implemented an RBAC system distinguishing super-admins, support agents, and compliance reviewers.
02

Customer Support & Live Chat

  • Integrated a live chat module allowing support agents to communicate with users directly from the dashboard.
  • Built a support ticket system with status tracking, agent assignment, and resolution history.
  • Created templated response tools to speed up agent handling of common gift card and crypto queries.
03

Landing Page

  • Built a high-converting landing page from Figma designs — responsive, SEO-optimised, and fast-loading.
  • Leveraged Next.js SSR and SSG for optimal page speed and search engine visibility.
  • Implemented animations and scroll-triggered reveals to increase engagement and time-on-page.
04

Reporting & Analytics

  • Built automated reporting views for daily gift card processing totals and crypto settlement summaries.
  • Integrated Recharts to visualise trade volume trends, user growth, and revenue breakdowns.
  • Created exportable data tables for compliance and accounting workflows.

Performance Optimisation

  • Used Redux Toolkit with memoised selectors to prevent unnecessary re-renders on high-frequency trade feed updates.
  • Integrated Firebase Firestore real-time listeners scoped per operator role — no over-fetching.
  • Code-split the admin dashboard from the landing page to keep initial load lightweight.
  • Applied debounced search and server-side filtering on transaction tables to handle large datasets.

Business Impact

1,000+

users in first month

2

asset classes managed

80%

admin workflow improvement

  • Supported onboarding of 1,000+ users in the first month post-launch.
  • Improved admin workflow efficiency by 80% through automation of previously manual tasks.
  • Streamlined gift card processing and reporting for support agents.
  • Increased user conversion through a high-performing, SEO-optimised landing page.

Tech Stack

Next.jsTypeScriptRedux ToolkitFirebase FirestoreShadcn UITailwind CSSRechartsSSR / SSGFigmaCI/CD
Caleb Benjamin — Senior Frontend Engineer